Wednesday Closing


The Practice is closed ONCE a month for staff development and training.  Our Doctors, Nursing and administrative staff do need time to train together, which is vital to improve service delivery.  The next date is Wednesday 22nd May 2013.  We DO NOT close on other Wednesday afternoons.

Cancelling Appointments
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot. Please note that the Practice has a policy for Patient who DO NOT ATTEND or fail to cancel their appointment.  Patients who continue to DNA risk being removed from the Practice.
Please keep your appointment, don't waste it.

Emergency Appointments
If you require to be seen urgently, please tell the receptionist the nature of your request to assess the urgency. This facility is for emergency cases only and we ask you to not use this service for routine problems

Home Visits
Home Visits are reserved for patients who are genuinely too ill to attend surgery. Please telephone before 10.00am and be prepared to answer a few questions to help the doctors plan their calls and to assess the urgency. Please remember the doctor can see at least four patients in surgery in the time taken to do one visit.  



Community Midwives

The midwife together with your Doctor provides ante-natal care for mothers before and after the delivery of their baby.

Community Nurses

Within the surgery the Practice has community nurses who are employed by County Health Partnerships. Their role is to provide nursing care to patients who are too unwell to leave their homes and for patients who require treatment following a stay in hospital. These nurses work in close liaison with the doctors who refer patients to them.

Health Visitors

The Health Visitor works in partnership with individuals of all ages and with families. Information is provided on food health, including pre-school child development screening, assessing health needs and referral to other services as appropriate. Each Health Visitor is a registered nurse.


The Practice is able to provide patients with counselling sessions via Lets Talk Wellbeing Service.  These counsellors can help with emotional problems such as bereavement, stress management problems etc. Your Doctor or Primary Health Care Team can arrange an appointment for you if appropriate. Counselling sessions are completely confidential.

Attached Staff

Working with the Practice are many other health and social care professionals who also provide care for Orchard Medical Practice’s patients. These include Mental Health Nurses, Social Workers as well as visiting consultants.
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