Wednesday Closing


The Practice is closed ONCE a month for staff development and training.  Our Doctors, Nursing and administrative staff do need time to train together, which is vital to improve service delivery.  The next date is Wednesday 22nd May 2013.  We DO NOT close on other Wednesday afternoons.

Cancelling Appointments
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot. Please note that the Practice has a policy for Patient who DO NOT ATTEND or fail to cancel their appointment.  Patients who continue to DNA risk being removed from the Practice.
Please keep your appointment, don't waste it.

Emergency Appointments
If you require to be seen urgently, please tell the receptionist the nature of your request to assess the urgency. This facility is for emergency cases only and we ask you to not use this service for routine problems

Home Visits
Home Visits are reserved for patients who are genuinely too ill to attend surgery. Please telephone before 10.00am and be prepared to answer a few questions to help the doctors plan their calls and to assess the urgency. Please remember the doctor can see at least four patients in surgery in the time taken to do one visit.  



Patient Participation Group

Patient Participation Group at Orchard Medical Practice

Patient Participation refers to patients who are taking an active interest in healthcare which gives you, the local people a say in how our services are planned, developed and evaluated, by developing a good working relationship with the Practice Staff and GPs. 

Our members get involved in CCG consultations, carry out surveys seeking your opnion on various matters, from this, we consider changes that you may feel are needed to improve the services and then implement them wherever possible. 

We meet at the practice on regular basis dates of which are displayed around the practice.  However, if you are unable to attend these meetings we would still like to hear from you.  You can become a Virtual Member. Click on the link at the bottom to view the form.   

 What is a Virtual Member?

This is a group which has been set up in response to patients who have said they would like to be involved in the Patient Participation Group but are unable to attend meetings.  As a member of the Virtual Participation Patient Group we will send you emails asking you for your opinion on a range of topics such as what you think about our opening times or the quality of the care or service you received.  You decide how often and when you would like to answer.  We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.


  • Health Matters
  • Improving Practice Services
  • Assisting with Services for Patients


If you would like to join the Virtual Patient Participation Group use one of the following methods either:

  • Visit the Practice and speak to reception.
  • Telephone the Practice on 01623 400100
  • Download the form attached, fill it in and send it to the Practice or drop it into Reception when you are next passing. 

If you are happy for us to contact you occasionally by email please click on the link below complete all the details.

Alternatively, if you would like to attend the next Patient Participation Group at the Practice, please contact our reception on 400100.

Terms of Reference

To view the Terms of Reference click the link Terms of Reference updated January 2020

Joining Forms

PPG Joining Form   PPG Consent form

Please click here for forward meeting dates 20/21

Minutes of Meetings


March 2017   May 2017  July 2017  September 2017 October 2017  November 2017

 January 2018   March 2018   April 2018 May 2018 July 2018 October 2018 Nov 18

January 2019 March 2019  April 2019  May 2019  June 2019 July 2019 September 2019  October 2019 November 2019 & AGM

We do have copies of minutes from 2009 available on request.

PPG Reports





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