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Noticeboard

 

Wednesday Closing

 

The Practice is closed ONCE a month for staff development and training.  Our Doctors, Nursing and administrative staff do need time to train together, which is vital to improve service delivery.  The next date is Wednesday 22nd May 2013.  We DO NOT close on other Wednesday afternoons.

Cancelling Appointments
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot. Please note that the Practice has a policy for Patient who DO NOT ATTEND or fail to cancel their appointment.  Patients who continue to DNA risk being removed from the Practice.
Please keep your appointment, don't waste it.

Emergency Appointments
If you require to be seen urgently, please tell the receptionist the nature of your request to assess the urgency. This facility is for emergency cases only and we ask you to not use this service for routine problems

Home Visits
Home Visits are reserved for patients who are genuinely too ill to attend surgery. Please telephone before 10.00am and be prepared to answer a few questions to help the doctors plan their calls and to assess the urgency. Please remember the doctor can see at least four patients in surgery in the time taken to do one visit.  

 

 

Patient Participation Group

Patient Participation Group at Orchard Medical Practice

Patient Participation refers to patients who are taking an active interest in healthcare which gives you, the local people a say in how our services are planned, developed and evaluated, by developing a good working relationship with the Practice Staff and GPs. 

Our members get involved in CCG consultations, carry out surveys seeking your opnion on various matters, from this, we consider changes that you may feel are needed to improve the services and then implement them wherever possible. 

We meet at the practice on regular basis dates of which are displayed around the practice.  However, if you are unable to attend these meetings we would still like to hear from you.  You can become a Virtual Member. Click on the link at the bottom to view the form.   

 What is a Virtual Member?

This is a group which has been set up in response to patients who have said they would like to be involved in the Patient Participation Group but are unable to attend meetings.  As a member of the Virtual Participation Patient Group we will send you emails asking you for your opinion on a range of topics such as what you think about our opening times or the quality of the care or service you received.  You decide how often and when you would like to answer.  We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

YOU CAN HAVE YOUR SAY ON:

  • Health Matters
  • Improving Practice Services
  • Assisting with Services for Patients

 

If you would like to join the Virtual Patient Participation Group use one of the following methods either:

  • Visit the Practice and speak to reception.
  • Telephone the Practice on 01623 400100
  • Download the form attached, fill it in and send it to the Practice or drop it into Reception when you are next passing. 

If you are happy for us to contact you occasionally by email please click on the link below complete all the details.

Alternatively, if you would like to attend the next Patient Participation Group at the Practice, please contact our reception on 400100.

Terms of Reference

To view the Terms of Reference click the link Terms of Reference

Joining Forms

Joining Form

Virtual Member Joining Form

Please click here for   Meeting Dates 2016 /2017

Minutes of Meetings

February 2015           March 2015              May 2015               July 2015

Annual General Meeting Oct 15           November 2015            January 2016    February 2016    March 2016

May 2016     June 16

We do have copies of minutes from 2009 available on request.

PPG Reports

PATIENT_PARTICIPATION_REPORT_2013-14.pdf 

PATIENT PARTICIPATION REPORT 2014/2015

PATIENT PARTICIPATION REPORT 2015/2016

MOVING FORWARD INTO 2017

ACTION PLAN FOR 2016/2017

 PPG Walking Group

 

Are you in need of some company, are you lonely?

Have you just had an operation and need some re-habilitation?

If you said yes to any of the above then why don't you join.  Our PPG Group are very proactive in promoting keeping healthy.  The group has arranged some active walkingOur Patient Participation Group are working in conjunction with the 'Walking for Health'  group in offering a 'free' walking session for Orchard patient's and their friends & family.  Click here for dates & times Dates & Times



 
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