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Noticeboard

 

Wednesday Closing

 

The Practice is closed ONCE a month for staff development and training.  Our Doctors, Nursing and administrative staff do need time to train together, which is vital to improve service delivery.  The next date is Wednesday 22nd May 2013.  We DO NOT close on other Wednesday afternoons.

Cancelling Appointments
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot. Please note that the Practice has a policy for Patient who DO NOT ATTEND or fail to cancel their appointment.  Patients who continue to DNA risk being removed from the Practice.
Please keep your appointment, don't waste it.

Emergency Appointments
If you require to be seen urgently, please tell the receptionist the nature of your request to assess the urgency. This facility is for emergency cases only and we ask you to not use this service for routine problems

Home Visits
Home Visits are reserved for patients who are genuinely too ill to attend surgery. Please telephone before 10.00am and be prepared to answer a few questions to help the doctors plan their calls and to assess the urgency. Please remember the doctor can see at least four patients in surgery in the time taken to do one visit.  

 

 

Welcome to Orchard Medical Practice.  An introduction to us:

Orchard Medical Practice started as a Partnership of 6 Doctors in April 1996, at The Health Centre on St John Street Mansfield. 

In 2001 the Partnership moved out of the Health Centre and in to a listed building called 'Innisdoon' on Crow Hill Drive, Mansfield.  The building was very characteristic and it was unfortunate with our patient list size growing and compliance requirements it was time to look for a bigger premises.  We also took on another GP to make a total of 7 Partners.

In November 2012, the practice moved in to a purpose built ward within Mansfield Community Hospital which provided us with  more clinical rooms, 2 waiting areas, facilities for x-ray & physiotherapy on site and a bigger car park with disabled bays.  The Partnership continued to grow to 8 Partners and so did our list size to approx 12,500.

In April 2014 we merged with Drs Law & Mountcastle to make 10 Partners and a combined list size of 17,604. We are proud no redundancies were made through the merger and in fact we have increased our nursing and non-clinical staff.

In August 2015 we employed a salaried GP, Dr Kathryn West, and in August 2016 employed Dr Helena Wagstaff, a salaried GP.  Our list size as of September 2016 is 18,660.

We do listen to our patients if things have not gone so well and we make every effort to make put things right.

We do work hard to be a forward thinking practice and provide an excellent level of service & committment to each of our patients.  Our 5* rating on NHS Choices and feedback we feel reflects this.

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