Patient Survey - please fill out
Our new patient survey January 17 is here please fill out, a questionnaire and email to firstname.lastname@example.org . Thank you
New Service for Orchard, anyone aged 13 - 24 years old - C-Card Scheme
We are now a collection point for free condoms and lubes if you are aged between 13 & 24 years old and have a C-card. Our staff are fully trained to give these out. We have lots in stock. You dont have to be a patient at Orchard to collect them just show your C-card to one of our receptionists.
If you would like to register for a C-card please click on the link below to find a registration point near you.
Help for Homeless
If you feel you are at risk from becoming homeless, help, information and advice is available for you. If you would like some help and information regarding who to turn to and where to go please click this link http://www.mansfield.gov.uk/article/5745/Homeless-or-at-risk or contact Mansfield District Council on 01623 463121. If you are not able to retrieve this we have this information within the practice printed out. Help is out there for you.
Patient Participation Group (PPG)
Don't forget you can be part of the Patient Participation Group for Orchard, we are look for any age patient to become a part of it to give ideas, opinions and feedback on the way services are managed and what we can do better and work towards in the future. Please take a look number 8 under 'further information' if you would like more detail, this also includes dates & times.
Our Next Meeting date: Wednesday 17th May 2017 - 1.00 pm Orchard Medical Practice
Orchard 'Walking Group'
Are you looking to change your life style to a healthier one but can only walk short distances?
Are you in need of some company, are you lonely?
Have you just had an operation and need some re-habilitation?
If you said yes to any of the above then why don't you join. Our Patient Participation Group are working in conjunction with the 'Walking for Health' group in offering a 'free' walking session for Orchard patient's and their friends & family. For dates & times click here
GP Practice of the Year 2016 Awards
Congratulations to Dr Sheikh who got 'Outstanding Clinical Leader' with Leigh, our Nurse Manager who came runner up to him. Also congratulations to Nicola, our Practice Nurse who was presented with 'Outstanding Contribution' award from Mansfield & Ashfield Clinical Commissioning AGM & Awards on 22nd September 2016. Lots of other Doctors & Staff also received 'Going the Extra Mile' & Kindness certificates too.
Patients not attending Appointments - Statistics
Do you know how many patients did not attend their appointment in since October 2015? What are we doing about this?
Apr 16 May 16 June 16 July 16 Aug 16 Sept 16 Oct 16 Nov 16
Total number of appts lost 348 347 439 307 340 328 363 453
The effects of these are:
- An increase in the waiting time for other patients requiring appointments
- Frustration for both staff and patients
- A waste of resources
- A potential risk to the health of the patient
We now send letters out to any patient that doesn't attend their appointment, if you receive 3 letters within a six month period, your registration with the practice could be compromised.
If you can't attend your appointment please cancel it. An easy alternative is to sign up to our online booking and cancelling service is very easy to use, you just need to bring identification down to the practice, the receptionist will give you a username and password and you are able to use it within 24 hours.
One Problem Clinics, Minor Injuries Clinics & a Nurse Practitioner Service
We now offer one problem clinics in a morning and afternoon with our nurse practitioner & doctor (whichever is more appropriate) these are shorter appointments for patients who have just 'one problem'. Minor Injury Clinics We also have an urgent minor injuries Walk-In clinic. This is to ensure that you receive attention immediately for any injury you may have.
You can attend Monday to Friday between the hours of 8.10 and 6 pm if you an injury type as below. Our clinician will be happy to attend to you, please report to our reception desk. This service has been designed so Orchard Medical Practice is your first port of call and NOT Accident and Emergency. Your injury has to be within the last 48 hours of it happening. This only applies to the following injuries
- Minor Head Injuries
- Minor Burns
- Eye Injuries
- Knee injuries
- Minor trauma to hands, limbs or feet
- Blows to head where there has been no loss of consciousness
- foreign bodies
Are you a Carer - help is at hand
Are you a carer or look after someone, help could be at hand, click the link below for details.
Friends & Family Test - Survey
We would be extremely grateful if you could fill out our Friends & Family Survey (found to the right) whether you are likely to recommend Orchard to your Friends & Family. We submit statistics monthly to NHS England so we would appreciate your help. Paper copies are available on reception if you prefer. Thanks for your help. Please see below for results
|Friends & Family Test Results|
|Month||Number of responses||Extremely Likely||Likely||Neither Likely nor Unlikely||Unlikely||Extremely Unlikely||Don't Know|
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NHS Choices Website - 5* status
Please take a look at the NHS Choices Website, we are proudly showing our 5* status and of 81.5% of people would recommend Orchard.
Insertion & Removal of Coils & Implants
We offer the insertion and removal of Mirena Coils & Implants. We hold regular clinics with a female GP. Please speak to our receptionist for further information.
We are a Research Practice
We are working in collaboration with the Clinical Research Network: East Midlands (CRN:EM). The CRN:EM is part of the National Institute for Health Research (NIHR) and is focused on enhancing and promoting research, ensuring that it is conducted in line with ethical procedures and for patient benefit. There is a local team working within Nottingham City and Nottingham County, facilitating research within primary care.
We have signed up to a Research Site Initiative Scheme; resulting in them choosing to be involved in appropriate and relevant research studies, focused on enhancing patient care and working on studies that are of particular interest and need for their patient population. The primary care team surpassed recruitment expectations in the financial year of 2014-2015 and this could not have been done without the support of local practices and the engagement from patients in these areas.
You can access the following links for the NIHR and the Clinical Research network:
http://www.nihr.ac.uk/ - National Institute for Health Research
http://www.crn.nihr.ac.uk/ - Clinical Research Network
http://www.enrich.nihr.ac.uk/ - Enrich
http://www.crn.nihr.ac.uk/dementia/about-dementia-research/join-dementia-research/ - Information on Join Dementia Research
If you would like to join the Dementia Research, here is a video you can watch:
Cold Calling - Please be aware
We have recently heard that patients are being telephoned by callers claiming to be 'Joint Consultants' to discuss their general health. The caller will name check the GP Practice closest to the persons address giving them the impression that they are working alongside the NHS. There is no such legitimate consultation currently underway and the callers are only seeking to gain patient medical information. Once they have obtained the information the caller will try to see alternative medicines to the patient and obtain their payment details.
We would advise patients not to respond to cold callers, and not to give any informaiton/bank details in response to such calls. You can register for free with with the Telephone Preference Service at http://www.tpsonline.org.uk/ or by calling 0845 070 0707, to help reduce such calls.