Wednesday Closing


The Practice is closed ONCE a month for staff development and training.  Our Doctors, Nursing and administrative staff do need time to train together, which is vital to improve service delivery.  The next date is Wednesday 22nd May 2013.  We DO NOT close on other Wednesday afternoons.

Cancelling Appointments
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot. Please note that the Practice has a policy for Patient who DO NOT ATTEND or fail to cancel their appointment.  Patients who continue to DNA risk being removed from the Practice.
Please keep your appointment, don't waste it.

Emergency Appointments
If you require to be seen urgently, please tell the receptionist the nature of your request to assess the urgency. This facility is for emergency cases only and we ask you to not use this service for routine problems

Home Visits
Home Visits are reserved for patients who are genuinely too ill to attend surgery. Please telephone before 10.00am and be prepared to answer a few questions to help the doctors plan their calls and to assess the urgency. Please remember the doctor can see at least four patients in surgery in the time taken to do one visit.  



Wearing of Masks from Monday 19th July -

Throughout the pandemic we have strived to make the practice as safe as possible for all our patients and staff.  We will continue to do so going forward. 

From Monday 19th July nothing will change at the practice - patients will need to still wear a mask and we ask all attending to please us the hand sanitiser provided in the practice.  Socially distanced measures will still be in place.  Staff will continue to wear PPE.

We have come so far in trying to minimise the impact of Covid, we are sure you understand we need to keep the practice as safe for ALL patient and our staff as we can.

Thank you for understanding.  The Partners

'NEW Contact us online'


You can contact us about a medical, administrative or prescription issue by clicking HERE.  Answer a few short questions and we will get back to you within 2 working days. Please DO NOT use this online form for urgent or emergency requests.  The submitted forms will only be read during working hours 9.00 am - 5.00 pm.  The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays.  They will not be read Monday-Friday between the hours of 5.00 pm - 9.00 am. 

Please also note that if you ask for a  specific time that you wish to be contacted, unfortunately we may not always be able to comply with this.


Covid Vaccinations

The current patients are being offered the Covid -19 vaccination:

    • Who can get the COVID-19 vaccine

      People in the groups below can get a coronavirus (COVID-19) vaccine.

      If you have not booked your appointments yet, you're still eligible and can book anytime.

      People aged 18 and over

      You can get a COVID-19 vaccine if you're aged 18 or over.

      You can book appointments at a larger vaccination centre or pharmacy now, or wait to be invited to go to a local NHS service.

      You can also book your vaccinations if you will turn 18 in the next 3 months.

      Children and young people aged 12 to 17

      Young people aged 16 and 17

      You can get your 1st dose of a COVID-19 vaccine if you're aged 16 or 17.

      The NHS will contact you when it's your turn to get the vaccine. You'll be invited to a local NHS service such as a GP surgery.

      You cannot book your appointment online.

      Some walk-in COVID-19 vaccination sites are offering the vaccine to people aged 16 and 17. You can check if a site is available near you.


      If you turn 18 within the next 3 months, you can book your COVID-19 vaccination appointments online.

      Some children aged 12 to 15

      Children aged 12 to 15 can get vaccinated against COVID-19 if either:

      • they live with someone who is more likely to get infections (such as someone who has HIV, has had a transplant or is having certain treatments for cancer, lupus or rheumatoid arthritis)
      • they have a condition that means they're at high risk from COVID-19

      Conditions that mean your child may be at high risk and can get vaccinated are:

      • a severe problem with the brain or nerves, such as cerebral palsy
      • Down's syndrome
      • severe or multiple learning disabilities (or they're on the learning disability register)
      • a condition that means they're more likely to get infections (such as some genetic conditions or types of cancer)

      If your child is eligible for vaccination, you'll be contacted by a local NHS service such as their GP surgery to arrange their appointments.

      More information

      Find out more about COVID-19 vaccination for children and young people on GOV.UK


We know that patients are anxious to get their vaccination but please be patient and wait until your group is called for.

Advice on how to get your Covid-19 Vaccination Status.

People in England who have been fully vaccinated against Covid-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from: 

  • the NHS App which you can download from app stores -

    A video explaining what the NHSApp does is available here please

  • the NHS website (from 17 May 2021) 

If you cannot access these online services, and you have had 2 vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you had your second dose more than 5 working days ago. It may take 7 working days for the letter to arrive. You cannot request a paper letter from your GP. For more information please visit:


How we are Currently Operating:

We would like to thank our patients & our hard working staff for adhering to the changes we have made over the last few months with regard to Coronavirus, these certainly have been challenging times. We hope you are continuing advice 08.03.21

to follow Government Guidelines and being sensible with social distancing.

Unfortunately, we still  a long way from providing 'normal' services as we did before.  We have put measures in place such as 2m distancing before entering the practice, had screens put up in our reception area, distanced our waiting area chairs, completely changed our way of working through telephone & video consultations to name but a few.   We would also encourage patients that are attending for an appointment to wear a mask, scarf or face covering.  The press have unfortunately perceived general practice as not seeing patients face to face, we would like to enforce if there is a clinical need to see a patient we will ask you to come down to the practice, this has been the case since March.  It is not clinically necessary to see all patients face to face hence the reason for a telephone consultation first or a video consultation.

We can still only have a limited amount of chairs in the waiting area that can be of use, this means we are doing our very best to distance anyone attending surgery by staggering patient appointment times as we are already seeing patients for urgent bloods, dressings, cytology, continuing to see antenatal and postnatal ladies and children's vaccinations but this is understandably difficult to go back to providing routine care.  Unfortunately we will be unable to do ear-syringing at the moment and some minor procedures.

As you can appreciate we are unable to provide pre-bookable appointments yet, we will continue to deal with all appointments by triaging patients over the phone and if the clinician wishes to see you, an appointment will be given at a suitable time.  Please do not come down to the practice to be seen without speaking to a clinician first, you will be turned away as this is a risk to yourself and others.  If you are worried about cancer symptoms please do not delay in ringing and speaking to us.

If you are given an appointment please arrive on time (not early) and preferably on your own (if you can) this also helps with distancing control measures.  

We thank you again for your continued support and help during these unprecedented times.

Please also visit LIVE WELL for advice and tips on healthy eating/exercise/alcohol and a whole host of help and ideas to help you make the best choices about your physical health, mental health and wellbeing during lockdown.

Covid Safety Netting Advice

Please see link for isolation advice:

Do you have Questions around Cancer?  If so Sherwood Forest Hospital Trust in Partnership with Macmillan have opened a Macmillan Cancer Information and support Centre.  Please use the link below for more information:

Sherwood Forest Hospitals (

Mental Health Awareness

Every Mind Matters has a range or tools to help you manage anxiety, boost your mood and sleep better.  Click here

Feeling low


It’s ok to feel lonely, particularly at a time like this. Don’t suffer in silence, we can all help each other stay connected, visit for advice and support.

Post or Long Covid - where to get advice

Post-COVID Syndrome or ‘long COVID’ can affect your physical and mental health. There is support available and lots of things you can do to help yourself.

For more information on managing your symptoms visit our NHS Nottingham and Nottinghamshire CCG webpage: Your COVID recovery - NHS Nottingham and Nottinghamshire CCG (

To request this information in another language or format please contact the Engagement Team at: call or text 07385 360071. If texting or leaving a message please provide your contact details and a member of the team will get back to you. 

Please share this link widely with your communities and networks.

Kind Regards,

NHS Nottingham and Nottinghamshire Communications and Engagement Team


Vulnerable groups and Volunteers - click below for help and information:  Poster - Help and Volunteering 

Help for Carers

Please click on below help for information available to you:

Are you a Carer Information 

Carers Poster

Access to virtual support:

Virtual Support Group

Current Research Studies

REGAIN - Have you been in hospital with COVID-19?  The REGAIN study aims to find out which of two treatments is better for helping people recover after being in hospital with COVID-19, Please click on the link below which explains how to take part.


Germ Defence

We are letting you know about a very useful website called Germ Defence which was created by a team of doctors and scientists to give you advice that has been proven to reduce the spread of viruses in the home. It can help you plan how to protect yourself and members of your family from infection by COVID-19 and ‘flu.  


It’s easy to use and only takes 10 minutes - just click on this link:


(If this link does not open when you click on it, please copy and paste it into your web browser.)


Please pass details of the Germ Defence website to your friends and family.

There’s a button at the bottom of the Germ Defence website for sharing by social media.


If you’d like to know more: 

Over 20,000 people previously took part in research about Germ Defence 

 People who followed the advice in Germ Defence had fewer and less severe illnesses - and so did the people they lived with 

Results of the study were published in The Lancet medical journal

 Defence has been updated with COVID-19 advice to help prevent a wave of COVID-19 and ‘flu this Autumn/Winter  

Information about how the Germ Defence website is being evaluated is available here.


Covid-19 Research:

Principle trial

NEON Trial - Mental Health

Neon Trial

Shielding Letters- Frequently Asked Questions

We are currently getting a considerable amount of queries regarding the clinical risk letters which were sent out to patients. this link gives some answers to the some frequently asked questions  Patient FAQ's


Isolation Notes

If you require an isolation note please click on this link


We have been made aware of some posts on social media saying that if you have a respiratory/lung condition, your GP will issue a rescue pack of steroids and antibiotics.

For people with asthma, it is not recommended as standard management.  If someone's asthma is bad enough to consider steroids they should be assessed by a health care professional.

Further information can be found on

Rescue packs may be part of the agreed management plan for some people with COPD.  If you NORMALLY have a rescue pack to treat your lung condition its a good idea to check that you have one.

Please bear with us, your help and understanding is appreciated.



Due to the current Coronavirus pandemic Orchard Medical Practice will be introducing a system called Electronic Repeat Dispensing for some patients. This process will allow you to order your repeat medication via your regular pharmacy, rather than through the practice. For more information on Electronic Repeat Dispensing please visit this link -

To keep patients to a minimum coming down to the practice to order and collect prescriptions please sign up to a pharmacy of your choice so we can send your prescription  directly to that pharmacy, they can also order your prescription too.   This would be really helpful to you, the practice and the public.


Complete our latest Survey Oct 2020 Click here

NHS app

Try the new NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use Systmonline you can continue to use it. You can use the NHS App as well.

For more information go to'


And in other news at the practice ……….

Our new GP Registrars (Doctors in training to be GPs) this quarter are:

Dr Fatima Asif (female)

Dr Nonso (male)

CQC Report

Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletterAccess Summary Care Record
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