Noticeboard

Wednesday Closing

The Practice is closed ONCE a month for staff development and training. Our Doctors, Nursing and administrative staff do need time to train together, which is vital to improve service delivery. The next date is Wednesday 22nd May 2013. We DO NOT close on other Wednesday afternoons.

Cancelling Appointments
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot. Please note that the Practice has a policy for Patient who DO NOT ATTEND or fail to cancel their appointment. Patients who continue to DNA risk being removed from the Practice.
Please keep your appointment, don't waste it.

Emergency Appointments
If you require to be seen urgently, please tell the receptionist the nature of your request to assess the urgency. This facility is for emergency cases only and we ask you to not use this service for routine problems

Home Visits
Home Visits are reserved for patients who are genuinely too ill to attend surgery. Please telephone before 10.00am and be prepared to answer a few questions to help the doctors plan their calls and to assess the urgency. Please remember the doctor can see at least four patients in surgery in the time taken to do one visit.

A Warm Welcome to Orchard Medical Practice

We hope you find our website useful with information, questionnaires, feedback forms, opening/closing times.

Please help us to help you by reading this website and follow the suggestions made to ensure that appropriate services can be provided when you most need them.

We provide a range of services at the practice please see our information sheet

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What to do when we are closed

Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by Primary Care (PC24) Out of Hours service. PC24 is an urgent care centre based next to the Kings Mill Hospital Emergency Department (ED) that provides medical care for patients that do not need Emergency Department Care. It is a nurse led service (Monday – Friday) and is supported by General Practitioners (GP’s) in the out of hours period (i.e. anytime that your we as a GP practice is closed).

This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend PC24 if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required. During out of hours you should contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

New Patient List Closure

From 1st October 2019 we are no longer accepting new patient registrations

Flu Vaccinations

Our flu clinics are well underway, should you have received a letter and not booked your appointment please contact reception to make an appointments

Car Park

Our car park gets extremely busy at times, please make sure you leave enough time to allow for this when attending for your appointment. There is also a pay and display car park at the front of the hospital if you wish to use this. The clinician may refuse to see you if you are late for your appointment, it is to their discretion whether you are seen.

Saturday Appointments

Please note Saturday mornings are for pre-bookable appointments only, not walk-in or urgent/emergency care. Please contact NHS 111 or attend PC24 situated at King's Mill Hospital.

Falls

Are you concerned about falling or worried about a family member, friend or neighbour? Please click on the link below for some useful tips and information.

Stay Steady: https://www.nottinghamshire.gov.uk/media/115630/getupandgo.pdf

Extended Opening Hours

Our practice opens until 8 pm Monday to Friday as well as Saturday mornings until 11.45 am. These appointments are also bookable on line. Appointments on a Saturday and a weekday until 8pm are pre-bookable only.

Sunday appointments are also available - these appointments will be based at Primary Care 24, please book these by speaking to one of our receptionists at the practice.

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CQC RATED 'OUTSTANDING'

We are delighted to share with you from our Care Quality Commission (CQC) Inspection visit on 4th August 2016, we have been rated as 'Outstanding'. We are very proud to have achieved this and feel it is testimony to the hard work of All Doctors & Staff at the practice.

You can read the full report on the following link https://www.cqc.org.uk/location/1-584627497

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Choose Well - please read

Our local, King's Mill Hospital and out of hours services are already under a great deal of pressure . Could we please ask and urge you to think where the best place to go for your problem is before attending Out of Hours services or Accident & Emergency, this leaflet on the link below may help you to make the right decision. We do have the leaflet in other languages too within the practice. We really do appreciate your help in taking the time to read this. We also attach a link below of how you can self help. Thank you for your help.

http://www.mansfieldandashfieldccg.nhs.uk/index.php/mahome/mahomerightcarerighttime

http://www.orchard-medical.co.uk/info.aspx?p=19&pr=C84051

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Salaried GPs

We currently have 1 Salaried GP within the practice, Dr Dodd (female) who has been working at Orchard since February 2018. We still have an advert out for another Salaried GP.

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Training Practice

Orchard is accredited by the Deanery at the University of Nottingham Medical School as a Training practice for doctors intending to become GPs. We are proud to have achieved this recognition.

Our current GP Registrars' are Dr Amy Wosu (f) who is in her 3rd & final year of training, Dr Fatima Gilani(f) 2nd year and Dr Nonoso Udochukwu (m) who is in his 1st year. All registrars are under supervision of a General Practitioner. Dr Mills & Dr West are their training Mentors. Registrars work full time in the practice for a period of 4 to 12 months dependent upon the stage of training they are at.

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Dr West

As of January 2020, Dr west has now gone on maternity leave, she will return mid way through the year. We will keep you posted on the new arrival of baby West

On-Line Facilities

You can order your repeat prescriptions/book Doctor's Appointments/Cancel your appointment on line as well as see a summary of your record.

To use this service you must first of all bring proof of Identification, preferably photo, in to the practice to obtain a username and password (please wait 24 hours to activate). You can then log on to the icons at the bottom of this page to access your account. Please note the prescriptions on line is for medication that is on repeat not acute items.